Terms & Conditions

Last updated: 5 September 2026

Welcome to ShoKel Emerge. These Terms & Conditions apply when you use our website or purchase products from us. By placing an order through our website, you agree to these terms.

Products

ShoKel Emerge body care products are intended for external use only.

Our products are cosmetic products and are not intended to diagnose, treat, cure or prevent any medical condition.

Please read the ingredients and product information before use. We recommend performing a patch test before first use, particularly if you have sensitive skin or known allergies. Discontinue use if irritation occurs.

Individual results may vary depending on skin type and other factors.

Orders & Payments

All prices are displayed in GBP (£) unless otherwise stated.

Payment must be completed using one of the payment methods available at checkout. Payments may be processed securely by third-party payment providers.

We reserve the right to decline or cancel an order where reasonably necessary, including where a product is unavailable, there is an obvious pricing or listing error, or we are unable to fulfil the order. If payment has already been taken for an order we cancel, a refund will be issued.

Shipping & Delivery

Available delivery options, charges and estimated delivery times will be shown at checkout where applicable.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including courier delays.

Please ensure that the delivery information supplied with your order is complete and accurate.

Returns & Refunds

Returns, cancellations and refunds are handled in accordance with our Returns & Refunds Policy and your applicable statutory consumer rights.

Nothing in these Terms & Conditions affects any rights you may have under applicable consumer law.

Product Information

We take reasonable care to ensure that product descriptions, images, ingredients and other information displayed on our website are accurate.

Because our body butters may contain naturally derived ingredients, minor variations in appearance, texture or scent may occur between batches.

Intellectual Property

Unless otherwise stated, the content of the ShoKel Emerge website, including our branding, logos, text, graphics and original images, belongs to ShoKel Emerge or is used with permission.

Content may not be copied, reproduced or distributed for commercial purposes without permission.

Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, or affects your statutory consumer rights.

ShoKel Emerge will not be responsible for losses that were not reasonably foreseeable when the contract was formed or for losses resulting from use of a product contrary to the instructions or information provided.

Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will be published on this page with the updated date.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales, subject to any mandatory consumer rights that apply to you.

Contact Us

If you have questions about these Terms & Conditions, please contact:

ShoKel Emerge

Email: beauty@shokelemerge.com